Case Study

Surfline · Sessions 2.0

Turning post-surf review into a habit.

Redesigned Surfline's iOS Sessions experience to improve retention, increase engagement, and make session review fast, intuitive, and worth coming back to.

Surf Score
Sessions
0
i3

from October 1 2022 to April 1 2023

Surf Score — progression at a glance

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Impact

What the redesign moved.

  • 01Faster clip access
  • 02Increased session review completion
  • 03Fewer false-positive reports
  • 04Shifted Sessions from a passive log to an active habit

Overview

Sessions 2.0 focused on redesigning the iOS experience to better match how surfers actually review their sessions — with a focus on speed, clarity, and progression.

Role
Lead Product Designer
Team
PM
Engineering
Timeline
3 weeks

The Problem

The existing Sessions experience wasn't delivering on its promise.

01

The UX was complex and didn't match how surfers review sessions.

02

Users didn't trust the data due to inaccurate wave detection.

03

The experience prioritized data over the moments users cared about.

Business Goals

Three priorities defined success for the business and the product team.

  • 01

    Increase MAUs

    Make Sessions a reason to return — not just a place data lands after a surf.

  • 02

    Modernize the experience

    Bring the UI and interaction patterns up to current mobile expectations.

  • 03

    Reduce false positives

    Improve detection accuracy and rebuild trust in the underlying data.

Key Insights

Two patterns shaped the direction.

Surveys and interviews kept surfacing the same friction. These were the two we couldn't design around.

01

“Wave count is inaccurate”

Trust in the product was low because users couldn't rely on the detection.

02

“Just show me my clips”

Users felt overwhelmed by data and primarily wanted fast access to the moments.

Product Strategy

Instead of redesigning everything, we made a few high-impact bets.

Three weeks meant focus. Each bet had to justify the design investment with a clear product reason.

Bet 01

Prioritize clips over data

Users didn't want dashboards — they wanted moments.

What changed

  • Clips became the primary entry point
  • Reduced visual noise and secondary stats

Why it worked

Matched real user intent → faster engagement and shorter time to value.

Bet 02

Introduce progression

Sessions needed a reason to come back.

What changed

  • Surf Score as a simple, persistent metric
  • Clear trend over time

Why it worked

Turned each session into a feedback loop — not a one-off log entry.

Bet 03

Make review fast

Friction was killing usage.

What changed

  • Faster navigation between waves
  • Scannable breakdown and quick favoriting

Why it worked

Lower effort per session → higher review completion rates.

Bet 04

Design within constraints

Rebuilding the cam player wasn't an option.

What changed

  • Focused on surrounding UX instead of playback
  • Improved navigation, context, and speed

Why it worked

Delivered impact without heavy engineering investment.

Final Experience

A modernized Sessions experience built around speed, clarity, and progression.

Three surfaces carry the redesign — a single anchor metric, a fast session overview, and a wave-by-wave review flow.

Surf Score

A single metric that turns every session into visible progress.

Surf Score anchors the experience and gives users a reason to return — a personal trend that builds with every paddle out.

Session Overview

Recent sessions, one tap away.

Location, activity, and performance are combined into a quick, scannable view — built for the post-surf check-in, not deep analysis.

Wave Playback

Every wave, reviewable in seconds.

Seamless navigation, clear breakdowns, and quick favoriting make it easy to find and save the moments worth coming back to.

Outcome

Sessions 2.0 turned a low-retention feature into a meaningful part of the Surfline experience.

By prioritizing clips, simplifying the experience, and introducing progression, the product better aligned with how surfers actually reflect on their sessions.

0×

Faster clip access

0×

Session review completion

0%

Fewer false-positive reports

Reflection

The biggest unlock wasn't rebuilding the player — it was designing around it.

Working within constraints forced sharper prioritization and led to a more focused, effective solution. In a short timeline, clarity and impact mattered more than completeness.